211/Lifeline - Goodwill of the Finger Lakes

Primary Focus: 2-1-1 Finger Lakes provides information and referral on a comprehensive range of services. Special Programs/Groups: Trained call counselors help you find answers to non-emergency questions by directing you to the most appropriate service providers for your needs. 2-1-1 offers referrals for emergency food, shelter, clothing, crisis counseling, substance abuse issues, employment, financial and legal issues, physical and mental health needs, and more. Call the number below or dial 211 to speak with someone
Phone:(585) 232-1111
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ACCES-VR

ACCES-VR provides vocational counseling and rehabilitation services that result in successful employment outcomes for individuals with disabilities and their employers.
Phone:(585) 238-2900
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Action for a Better Community

Primary Focus: Substance abuse treatment and recovery services for adults. Special Programs/Groups: The culturally diverse and competent staff at ABC-New Directions, also provides information, referral, and follow-up services for customer needs in the areas of housing, day care, employment, and related areas.
Phone:(585) 325-5116
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Baden Street Settlement of Rochester

Primary Focus: Substance abuse treatment and recovery services for adults. Special Programs/Groups: Baden provides a variety of comprehensive treatment services to inner city residents of Rochester (men and woman 18 years and over) who have a history of Substance Abuse and/or have on-going problem with substance use.
Phone:(585)325-4910
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Behavioral Health Access and Crises Center (BHACC) - RRH

Behavioral Health Access and Crises Center (BHACC), a program of Rochester Regional Health, provides urgent care for mental health and substance use challenges. BHACC can be used as an alternative to going to the emergency room. Open Monday – Friday from 8:00 AM – Midnight. No appointments necessary, walk-ins welcome from 8:00 AM – 10:00 PM. A mobile team is also available and can be accessed at the same phone number.
Phone:(585) 368-3950
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Catholic Family Center

Catholic Family Center provides mental health treatment and substance use/addiction recovery services for youth and adults. Special Programs/Groups: Mental health and substance use/addiction clinic for adults and youth (substance use/addiction services are available for spanish speakers); case management/care coordination for adults; telehealth and telephone services available, including new client intake sessions; residential services for substance use; Home and Community Based Services (HCBS) for mental health Health and Recovery Plan (HARP) enrollees; substance use prevention services for youth in select Monroe County schools.
Phone:(585) 262-7000
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Center for Youth

The Center for Youth partners with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Special Programs/Groups: Prevention programs are offered to youth and their family members in select school districts within Monroe County. Also provided are support to youth in school and outside school, with homeless, pregnant and parenting youth and LGBTQ+ youth, and for younger children, the crisis nursery. The Center for Youth has a 24 hour crisis line for youth: 585-271-7670.
Phone:585-271-7670
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Children's Institute

Children’s Institute partners with community agencies and schools to strengthen the social and emotional health of children. Special Programs/Groups: The Primary Mental Health Project provides support for young children who are at risk social and emotional adjustment problems in the Rochester City School District and Greece Central School District.
Phone:(585) 295-1000
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Community Place of Greater Rochester

The Community Place of Greater Rochester provides a wide range of social, developmental, and educational programs for people who are aging, those with intellectual/developmental disabilities (I/DD), young children, and families. Special Programs/Groups: Prevention services are offered in select Monroe County schools for Substance Use Disorder. Also, services for people with I/DD include recreation for youth and young adults, parenting skills classes for parents with I/DD, Family Support programs, community habilitation and vocational/employment programs..
Phone:(585) 327-7200
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Compeer Rochester

Compeer Rochester provides mentoring services for youth and adults with mental health conditions and community based support services for adults and children. Special Programs/Groups: Compeer serves adults and children with mental health needs, providing peer support, skill building and family, peer support.
Phone:(585) 546-8280
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Conifer Park

Conifer Park provides outpatient substance use treatment for adults and youth in Monroe County. Special Programs/Groups: Conifer serves people with co-occurring mental and substance abuse disorders, DUI/DWI offenders, criminal justice clients, by providing gender-specific groups, mature adult groups, working professional groups, individual recovery support, and family/significant other support as needed.
Phone:(585) 442-8422
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CORE Center

CORE Center provides peer led/peer driven recovery support services for adults with substance use disorder. Special Programs/Groups: CORE serves those impacted by the criminal justice system, provides culturally diverse programming, and helps with job search, relapse prevention groups, social events, and referral to treatment as needed. CORE provides an opportunity to be a part of a recovery community and its members guide the direction and content of programming..
Phone:(585) 328-8230
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Delphi Rise

Delphi Rise provides substance use treatment, prevention, and recovery services for youth and adults. Special Programs/Groups: Substance use treatment for individuals 12 years of age and older; Specialized services for domestic violence perpetrators; Prevention programs are offered to youth and their family members in select school districts. Delphi Rise also runs Open Access, a 24/7 addiction evaluation and referral center for youth and adults, providing peer support, telehealth, rapid access to appropriate treatment, on site evaluation and referral, transportation to care (as needed), narcan training and distribution.
Phone:585-467-2230
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DePaul Community Services

DePaul is a private not-for-profit organization committed to providing quality services to adults in recovery from a mental illness focusing on two primary service areas: 1) Residential Services – including Supervised Community Residences, Treatment Apartments and Independent Supported Apartments and Single Room Occupancy (SRO) programs. Case management support is also available in conjunction with many levels of residential services. 2) Rehabilitation – Vocational Services
Phone:Main office: (585) 426-8000/PROS: 777-3500
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East House

East House provides residential, rehabilitation, and support services to individuals recovering from mental illness and substance use disorder. Special Programs/Groups: Services include a range of residential services/supports, case management for individuals enrolled in residential programs, and vocational services. Additionally, East House oversees Affinity Place Respite and Warm-Line Service, which can be used as an alternative to going to the emergency room for mental health challenges. Affinity Place provides support for people experiencing mental health challenges in their 8-bed respite program, staffed by people with who have been successful in the recovery process and who are certified to help others experiencing similar situations (also known as "peers" or "Peer Support Specialists"). Call ahead to (585) 563-7083 to reserve a space. Mental Health Association collaborates on the Warm-Line. The Warm-Line at (585) 563-7470 is available 24/7 and is also staffed by Peer Support Specialists who understand that at times, it can be easier to talk with individuals who have had similar experiences.
Phone:(585) 238-4800
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Easter Seals

Easter Seals in Monroe County provides mental health treatment and recovery or children, adolescents and adults with and without intellectual/developmental disabilities (I/DD). Special Programs/Groups: Mental health therapy and medication management for adults and youth, with a specialization in treating people with I/DD and mental health challenges, in-home and recreational respite, and residential support for youth with I/DD.
Phone:585-292-5830
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FLACRA

Phone:(585) 434-2633
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Healing Connection, Inc.

The Healing Connection (THC) is Mental Health Center that offers three levels of care: Partial Hospitalization, Intensive Outpatient Treatment and Outpatient Therapy. THC specializes in the treatment of eating disorders, and co-occurring mental health symptoms such as anxiety and depression, for adolescents and adults. THC provides comprehensive care that is responsive to the patient's physical and mental health needs. The Healing Connection accepts a variety of insurances and offers a sliding scale for patients and families.
Phone:(585) 641-0281
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Helio Health

Primary Focus: Substance Abuse Crisis Services for Adults. Special Programs/Groups: Medically Supervised Detox and Withdrawal Services; Medically Monitored Detox and Withdrawal Services.
Phone:(585) 287-5622
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Hillside

Primary Focus:Mental health, child welfare, developmental disabilities, juvenile justice services for children/adolescents and their families Special Programs/Groups: In-home community based prevention, care coordination, crisis services, foster home and residential out of home placements, emergency residential services, early childhood and family development services, day treatment and other school based programs across multiple community locations.
Phone:585-256-7500
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Huther Doyle

Primary Focus: Substance Abuse treatment and recovery services for adults and adolescents. Outpatient clinic-Substance abuse services including services in Spanish. Childcare available during daytime treatment groups and individual sessions for children 3 and up who are potty trained.
Phone:(585) 325-5100
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Ibero American Action League

Primary Focus: To foster growth and development, primarily of Hispanics, by providing advocacy, along with culturally sensitive programs and services, which are intended to raise their socio-economic status, well-being, and citizenship awareness.
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John L. Norris Addiction Treatment Center

Primary Focus: Substance Abuse Inpatient Rehabilitation Program. Special Programs/Groups: Women's Track; Deaf and Hard of Hearing Persons: John L Norris is proud to offer the only inpatient program for the treatment of deaf and hearing impaired persons in New York State.
Phone:(585) 461-0410
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Liberty Resources

New York State OMH licensed Article 31 outpatient mental health clinic providing services for children, adolescents, adults and families. Services include mental health/co-occurring disorders assessment, psychiatric evaluation, medication management, individual, group and family psychotherapy and crisis intervention services for clients. The clinic employs a multidisciplinary team of professionals who provide a variety of evidence informed treatments. A wide range of insurances are accepted. Please call for more information.
Phone:(585) 410-3370
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Mental Health Association

Primary Focus: Information, support and advocacy for Mental Health. Special Programs/Groups: System advocacy; Therapist referral program; Healthy Living workshops; Anger Management training; Empowerment and employment information and skills training; self-help drop in center; New Directions peer run support program; Creative Wellness Coalition; and Family Support Services.
Phone:(585) 325-3145
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National Alliance on Mental Illness (NAMI) Rochester

Primary Focus: Information support and advocacy for Mental Health. Special programs/groups: Family/individual information and education about mental illness, mental health legislation and other advocacy issues, support groups for young adults, siblings, parents, spouses, people with disabilities.
Phone:(585) 423-1593
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National Council on Alcoholism and Drug Dependence-Rochester Area (NCADD-RA) - DePaul

NCADD-RA provides research-based substance abuse prevention services to a diverse population through education, support, resources, advocacy and referral. NCADD-RA resources include: *Gamblers Prevention Program - provides research-based problem gambling prevention services to a diverse population through education, support and referral. *Drug & Alcohol Prevention - provides research-based substance abuse prevention services to a diverse population through education, support and referral. *Prevention Resource Center - a regional resource to support and assist providers and community coalitions and organizations to utilize effective prevention strategies. Phone:(585) 426-8000
Phone:(585) 719-3481 and (585) 719-3484
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Open Access - Delphi Rise

Delphi Rise provides substance use treatment, prevention, and recovery services for youth and adults. Special Programs/Groups: Substance use treatment for individuals 12 years of age and older; Specialized services for domestic violence perpetrators; Prevention programs are offered to youth and their family members in select school districts. Delphi Rise also runs Open Access, a 24/7 addiction evaluation and referral center for youth and adults, providing peer support, telehealth, rapid access to appropriate treatment, on site evaluation and referral, transportation to care (as needed), narcan training and distribution.
Phone:585-467-2230
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No services listed.

Pathways - Rochester (Sisters of Charity Hospital/Catholic Health)

Primary Focus: Methadone Maintenance Outpatient Treatment Pathways of Rochester is a substance abuse program using the medications methadone and suboxone, and offering a range of treatment procedures and services for the rehabilitation of persons dependent on opium, morphine, heroin or any derivative or synthetic drug of that group.
Phone:(585) 424-6580
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Providence Housing

Primary Focus: Apartments and Shelter+ care for individuals with a history of substance abuse. Special Programs/Groups: Quality affordable housing for adult individuals with a history of substance abuse enriched by the availability of supportive services.
Phone:(585) 328-3210
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Recovery Options Made Easy

Primary Focus: Residential services and supports for adults.
Phone:(585) 442-7811
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RIT - Substance & Addiction Intervention Services for the Deaf

Primary Focus: Substance Abuse Prevention and Intervention for individuals who are deaf and hard of hearing. RIT-SAISD is bridging the gap between deaf people who abuse substances and the services that show them the way to break free.
Phone:(585) 475-4978 Voice and TTY
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Rochester General Hospital (Rochester General Health System)

The Rochester General Hospital Department of Psychiatry Acute Services includes a Crisis Intervention Unit located within the Emergency Department, a 30-bed Adult Inpatient Psychiatric Unit and a Partial Hospitalization Program for adults.
Phone:(585) 922-4000
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Rochester Psychiatric Center

Primary Focus: Providing quality inpatient and outpatient treatment services to people with psychiatric disabilities working toward recovery. Additional outpatient clinic information: The Schwarzkopf Clinic at RPC works with adults who are unable or unwilling to access traditional clinic services.
Phone:(585) 241-1200
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Rochester Regional Health Brighton Behavioral Health Center

Primary Focus: Substance abuse treatment services for adults and adolescents. A wide range of insurances are accepted - please call the number below for more information.
Phone:(585) 723-7740
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Rochester Regional Health Evelyn Brandon Behavioral Health Center

Mental Health services for adults; substance abuse treatment services for adults and adolescents; chemical dependency residential services for women and adolescents. Special Programs/Groups: Mental health clinic for adults; Personalized Recovery Oriented Services (PROS) for adults; Substance abuse treatment clinic for adults and adolescents; substance abuse inpatient rehab treatment. A wide range of insurances are accepted - please call the number below for more information. Individual, group, and family treatment for chemical dependency
Phone:(585) 723-7740
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Rochester Regional Health Evelyn Brandon Behavioral Health Center PROS

Unity's Personalized Recovery-Oriented Services (PROS) is a recovery-based mental health program. The program provides comprehensive treatment, with a recovery/skill building focus for adults who may be experiencing the significant consequences of a mental illness. Treatment involves intensive rehabilitation, psychiatric services, vocational services, and ongoing support.
Phone:(585) 368-6982
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Rochester Regional Health Genesee Behavioral Health Center

Primary Focus: Mental Health and Substance abuse treatment and recovery services Special Programs/Groups: Mental health clinic for adults and youth; addictions clinic treatment (including specialty services and evening hours); Personalized Recovery Oriented Services (PROS) for adults, including vocational support; and case management (specializing in services for individuals with co-occurring mental health and substance abuse, as well as people at risk of being homeless). A wide range of insurances are accepted - please call the number below for more information.
Phone:(585) 922-7770
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Rochester Regional Health Greece Chemical Dependency

Primary Focus: Substance abuse treatment services for adults and adolescents. A wide range of insurances are accepted - please call the number below for more information.
Phone:(585) 723-7740
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Rochester Regional Health Pinewild Behavioral Health Center

Primary Focus: Mental Health services for adults; substance abuse treatment services for adults and adolescents; chemical dependency residential services for women and adolescents. Special Programs/Groups: Mental health clinic for adults; Substance abuse treatment clinic for adults and adolescents; substance abuse inpatient rehab treatment. A wide range of insurances are accepted - please call the number below for more information.
Phone:(585) 723-7740
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Rochester Regional Health Rochester Behavioral Health Center

Primary Focus: Mental Health treatment and recovery services. Special Programs/Groups: Mental health clinic specializing in adults, youth and the elderly; and case management/care coordination for adults (including those with co-occurring mental health and chemical dependency needs). A wide range of insurances are acepted - please call the number below for more information.
Phone:(585) 922-2500
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Rochester Rehabilitation

Rochester Rehabilitation offers a full-service Mental Health Center for adults, families and couples. Services include adult clinic treatment, Personalized Recovery Oriented Services (PROS), and vocational support. A wide range of insurances are accepted - please call the number below for more information.
Phone:(585) 271-2520 (Clinic); 256-3430 (PROS)
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Strong Behavioral Health, Child & Adolescent Clinic - Crittenden Blvd

Services are designed to meet the needs of families from diverse backgrounds who may benefit from outpatient assessment and treatment. Program staff diagnose and treat children and adolescents with a variety of problems including depression, anxiety, attention deficits and other behavioral problems.
Phone:(585) 279-7800
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Strong Behavioral Health, Child & Adolescent Clinic - Science Parkway

Services are designed to meet the needs of families from diverse backgrounds who may benefit from outpatient assessment and treatment. Program staff diagnose and treat children and adolescents with a variety of problems including depression, anxiety, attention deficits and other behavioral problems.
Phone:(585) 279-7800
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Strong Behavioral Health, Deaf Wellness Clinic

The Deaf Wellness Center (DWC) staff engage in clinical services, teaching, and research activities that pertain to mental health, healthcare, sign language interpreting, and other topics that affect the lives of people who are deaf or hard-of-hearing. The DWC provides evaluation and psychotherapy services to individuals of any age, couples, and families. Several psychotherapy groups are also conducted at the DWC.
Phone:(585) 275-6785 V/TTY or 275-3812 V
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Strong Behavioral Health, Family Therapy Service

Family Therapy Services treat individuals and families across the lifespan who are suffering from a wide variety of issues, including depression and anxiety, or other mental illness.
Phone:(585) 275-8321
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Strong Behavioral Health, General Adult Psychiatry

Primary Focus: Mental Health treatment for adults (ages 18+) Special Programs/Groups: Mental health clinic for adults, medication evaluation and managment; provision of evidence-based treatments.
Phone:(585) 275-3535
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Strong Behavioral Health, Lazos Fuertes

Access to quality bilingual/bicultural health care services for Latino families, including evaluation, assessment, individual therapy, group therapies, family education and support, and pharmacotherapy.
Phone:(585) 276-4144
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Strong Behavioral Health, Older Adults Service

Serves individuals aged 60 years and older with psychiatric illness, or caregivers with psychiatric illness or younger individuals with brain disease. Provides an array of treatments including individual, family and group counseling.
Phone:(585) 279-7849
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Strong Behavioral Health, Strong Recovery Chemical Dependency

Primary Focus: Substance abuse treatment clinic for adults; methadone treatment program for adults; Suboxone treatment available within outpatient clinic.
Phone:(585) 275-7545
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Strong Behavioral Health, Strong Ties Community Support Program

Primary Focus: Mental Health and recovery services for adults. Special Programs/Groups: Mental health clinic treatment; case management and Assertive Community Treatment (ACT); peer support and advocacy; Medicine in Psychiatry (MIPS) Primary Care Clinic.
Phone:(585) 279-4900
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Veterans Outreach Center

Primary Focus: Residential Services for veterans recovering from chemical dependency. The VOC believes the healing process for all veterans involves the efforts of family, friends and community to actively participate in the reintegration process.
Phone:546-1081
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Villa of Hope

Primary Focus: Mental Health, child welfare, juvenile justice and chemical dependency for children/adolescents and their families. Special Programs/Groups: in-home, community-based prevention, care coordination, skill building and independent living skills programs, residential out of home placements for mental health, child welfare, juvenile justice, chemical dependency and eating disorders; outpatient treatment for chemical dependency; day-treatment and alternative school programs; and juvenile reporting program.
Phone:(585) 865-1550
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Villa of Hope Outpatient Clinic

Primary Focus: Outpatient Mental Health and substance use disorders treatment for children/adolescents and adults. Special Programs/Groups: Medication assisted therapy (Suboxone); Community Opioid Reversal Training; Evidence based practices, focusing on Trauma, PTSD, ADHD, P Family groups, Individual sessions, Co-occurring disorders
Phone:(585) 328-0834
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Westfall Associates

Primary Focus: Outpatient Chemical Abuse and Dependency Services for adults and adolescents/youth. Westfall Associates provides personalized treatment and recovery services for persons and families affected by substance abuse and dependency issues including co-occurring mental health and chronic pain disorders. A wide range of insurances are accepted - please call the number below for more information.
Phone:585-473-1500
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YWCA of Rochester and Monroe County

Primary Focus: Residential Services for women with a history of substance abuse. Special Programs/Groups: Through our Housing Services, the YWCA offers a continuum of residential programs for low-income single women and women with children who need a safe and secure home from which to build their strength and continue their progress.
Phone:585-546-5820
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